Once you know how to negotiate with Chinese suppliers and how their customs and practices may affect negotiations, it’s time to get more in-depth about the process. Here are some additional tips for negotiating with suppliers in China.
Always Be Clear About What You Are Looking For
Suppliers in China can't read your mind! You'll find that suppliers in China don't know what you want if you're too vague about it, even though many of them speak English well enough. So make sure they understand what specifications you're looking for, whether we're talking color, size, quality, price, or delivery time frame.
Some tips from us at China Agent for added clarity during negotiations include:
- Be gracious and polite when asking for what your company requires.
- Know your product's specs before you negotiate, so they don't think you are vague or difficult to work with.
- Be clear about what quality, price, and delivery time frame are important to you.
- Always avoid using negative language when asking for a better deal on an order. It may make suppliers more likely to comply if they feel like their relationship is valued.
- Be patient--don't get anxious and rush negotiations because it won't help; wait until the right moment comes up in conversation rather than feeling rushed or pressured by thoughts that there might not be another chance soon.
Chinese businesses value clarity and politeness. Follow these tips when negotiating, and you should have no problem achieving the goals you set for your company before beginning negotiations with Chinese suppliers.
Aim For Long-Term Relationships With Suppliers
To build long-term relationships with Chinese suppliers, you should be a communicator--providing them with the information they need (timelines, deadlines, costs) on time so that they can do their job more effectively. Long-term suppliers will be those who are responsive and willing to help resolve problems quickly and efficiently.
You also want to maintain contact by checking in regularly for updates or changes while still giving your supplier space/time when working independently. Long-term suppliers will make it a point to work hard to meet your needs and maintain constant communication.
If you are a communicator as a representative of your business and maintain good communication, then it is likely that your suppliers will be responsive to your needs. In addition, working with a trusted agent or wholesaler familiar with the supplier's language and culture will act as an intermediary between you and your suppliers (e.g., Alibaba).
Always look for long-term relationship-building strategies such as providing feedback about what is going well and what could be improved, praising where it's deserved, and emphasizing how much value you find in the relationship.
Avoid Language Barriers By Using An Interpreter
Interpreters are essential in business negotiations where language barriers exist because misunderstandings could lead to problems down the road if not addressed immediately.
It's always best for a company to make sure they have a good translator on hand when communicating with other countries or someone who does not speak English well. Interpreters will ensure you will never encounter any communication barriers. It also helps you understand what kind of products people want and how much they're willing to pay for them too!
When working with an interpreter, it is essential to make sure they interpret the information correctly, so additional problems do not develop later. A business also needs to keep in mind when negotiating with a Chinese supplier, do not overlook small things like getting an interpreter or asking your translator what certain words mean since all of these can lead to future issues and possible misunderstandings down the line.
Don't wait until you have already started working with suppliers from China before looking for interpreters. This could cause too much trouble after having done some work together without one. This way, both parties know where everyone stands, which helps prevent mishaps in translation! When it comes to international business dealings, always remember communication is key!
For more lessons on how to work as a China sourcing agent visit our learning center here, and if you have a specific question don't hesitate to schedule a consultation call with us at China Agent.